Terms of sale
Terms and Conditions of Sale
1. Purpose
These terms and conditions of sale set out the terms for placing orders, payment, delivery and returns between 2480 and the customer.
- Registered office: 69480 Ambérieux.
- SIRET number: 98404215000016.
- Legal representative: Marwan CAM.
2. Products
The products available on our site, such as caps, beanies and cardigans, are offered while stocks last.
- Product descriptions and photos are provided with the greatest possible accuracy. However, minor variations may exist between the images and the actual product (in particular due to display settings or finishing).
3. Shipping and delivery
- We ship our parcels via Chronopost in mainland France and via Mondial Relay in Europe.
- Shipping costs are displayed before you confirm your order.
- Processing and delivery times average 4 business days, but they remain indicative and may vary depending on the carriers.
- 2480 cannot be held responsible for delays or losses attributable to the carriers.
4. Returns and refunds
- Right of withdrawal: In accordance with article L221-18 of the French Consumer Code, customers have 14 days from receipt of their order to exercise their right of withdrawal.
- Return conditions: Returned products must be in perfect condition, unworn, unwashed, and with their original tags. Return costs are borne by the customer.
- Size exchanges: Exchanges are possible subject to stock availability.
- Refunds are only available if the order has not been shipped.
To arrange a return or an exchange, contact us at: 2480sowo@gmail.com.
5. Payment
We accept payments by PayPal, Apple Pay and bank card.
- All transactions are secure, and bank details are not stored.
- Payment is due immediately when the order is placed.
6. Data privacy
We comply with the GDPR (General Data Protection Regulation).
- The information collected when you place your order is strictly necessary to process it.
- You may request access to, correction of or deletion of your personal data by contacting us at: 2480sowo@gmail.com.
- Your data will never be shared with third parties, except for logistics needs (e.g. carriers).
7. Liability and disputes
2480 cannot be held liable for any indirect damage related to the use of its products.
- In the event of a dispute, we favor an amicable solution before any legal action.
- Failing an agreement, the competent courts will be those of the registered office of 2480, i.e. Ambérieux.
8. Contact
For any request for further information or to arrange a return, contact us by e-mail at: 2480sowo@gmail.com.
