Terms and conditions of sale

1. Purpose
These general terms and conditions of sale (T&Cs) set out the terms for ordering, payment, delivery and returns between the brand 2480, operated by Marwan (sole proprietorship), registered under SIRET 98404215000016 with its registered office at 120 rue du Clos de la Cure, 69480 Ambérieux, France, and any customer making a purchase on the website www.2480.fr.

2. Products
The products available for sale (caps, beanies, cardigans, etc.) are offered while stocks last. Each product is described as accurately as possible. Minor variations in colour or texture may exist due to screens or the materials used.

3. Orders and pre-orders
Orders and pre-orders are placed directly on the site www.2480.fr. For pre-orders, the customer is informed that shipping will only take place once production is complete. The estimated delivery time will be shown on the product page and may be subject to change. Payment for pre-orders is collected immediately to guarantee the production of the items.

4. Shipping and delivery
Parcels are shipped via Chronopost in France and Mondial Relay in Europe. Shipping costs are shown when ordering. The average processing and delivery time is 4 business days for in-stock items. For pre-orders, the time will be specified on each product page.

5. Returns, exchanges and refunds

  • Size exchanges are accepted subject to stock availability.

  • Refunds are possible as long as the order has not been shipped. Once the item has been sent, only an exchange can be made.

  • Pre-orders can neither be cancelled nor refunded once confirmed, except in the event of a production delay of more than 30 days.

  • For any request, contact us at the following e-mail address: 2480sowo@gmail.com.

6. Right of withdrawal
In accordance with current regulations, customers have 14 days after receiving their order to exercise their right of withdrawal, except for personalized or pre-ordered products. Returns must be made in their original packaging, unworn and undamaged. The standard withdrawal form is available on the “Right of withdrawal” page.

7. Payment
Payment is due immediately when ordering. We accept payments by:

  • PayPal

  • Apple Pay

  • Bank card
    All transactions are secured by SSL encryption.

8. Warranty and liability
2480 guarantees the conformity of its products. In case of a defective product, please contact us within 7 days of receipt. We are not responsible for damage caused by misuse or inadequate care of the product.

9. Personal data protection
We only collect the information necessary to process orders. This data is strictly confidential and is never shared with third parties. The site uses cookies to improve the user experience. You can configure your browser to disable them.

10. Consumer mediation
In accordance with article L612-1 of the French Consumer Code, consumers may use a consumer mediator free of charge to seek an amicable resolution of a dispute. Mediator's details: [name, address and website of the approved mediator — to be completed after joining].

11. Contact
For any request for further information or to arrange a return, please contact us at the following address: 2480sowo@gmail.com.