Shipping policy

Shipping and delivery

• Carriers: Chronopost (mainland France), Mondial Relay (Europe).
• Processing time: 4 business days after payment confirmation. Pre-orders (made to order) may require additional time, shown on the product page.
• Delivery time: once shipped, allow 24 to 48 business hours (Chronopost) and 3 to 5 business days (Mondial Relay). These times are indicative and depend on the carrier.
• Shipping costs: calculated based on the weight of the parcel and the destination; the exact amount is displayed before you confirm your order.
• Tracking: a tracking number is sent by e-mail as soon as your order ships; you can follow your parcel from the “Track my package” page.
• Express shipping options: currently not available.
• International delivery: customs duties and import taxes for orders outside the European Union are the customer's responsibility.